Privacy Policy

Who We Are

Inclusive World NZ is based in New Zealand. Our website address is https://inclusiveworld.org.nz.

We provide downloadable stories, flipbooks, audiobooks, posters and educational resources that help children learn about inclusion, disability, kindness and belonging.

Information We May Collect

We may collect information you choose to provide when you contact us, create an account, place an order, download a resource, leave a comment, subscribe to updates, or use forms on this website.

This may include your name, email address, account details, order history, download history, comments, messages, IP address and browser information.

Comments

When visitors leave comments on the site, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

Cookies

Our website may use cookies to help the site function properly, remember login details, support account access, improve visitor experience and assist with website security.

If you leave a comment, you may choose to save your name, email address and website in cookies so you do not need to enter them again. Login and account cookies may also be used when you access secure areas of the website.

Accounts, Orders and Downloads

If you create an account, purchase a digital product, or download a resource, we may store information needed to provide access to your downloads, receipts, account area and order history.

This helps us support users if a download link fails, a receipt is needed, or account access needs to be restored.

Payments

Payments may be processed through third-party payment providers. Inclusive World NZ does not store full payment card details on this website.

Payment providers may collect and process information according to their own privacy policies and security requirements.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, images, articles or external links. Embedded content from other websites behaves as though you have visited that website directly.

These websites may collect data, use cookies, embed third-party tracking, and monitor how you interact with their content.

Who We Share Information With

We do not sell personal information. We may share limited information only where needed to operate the website, process payments, deliver downloads, manage accounts, prevent spam, maintain security, comply with legal obligations, or respond to user requests.

If you request a password reset, your IP address may be included in the reset email.

How Long We Keep Information

Comments and related metadata may be retained so follow-up comments can be recognised and approved automatically.

For registered users, we store the personal information provided in their user profile. Users can view, edit or delete their personal information at any time, except for usernames. Website administrators may also view and edit this information where needed.

Order and download records may be retained for administrative, support, legal, tax or security purposes.

Your Rights

If you have an account on this site, have placed an order, downloaded a resource, or left comments, you may request a copy of the personal information we hold about you.

You may also ask us to correct or delete personal information we hold about you, unless we need to keep that information for administrative, legal, tax, security or website operation reasons.

Where Information May Be Sent

Visitor comments may be checked through an automated spam detection service. Website data may also be processed through services used for hosting, security, email delivery, analytics, payment processing or digital download delivery.

Keeping Information Safe

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

No website can guarantee absolute security, but we aim to use practical safeguards appropriate for a New Zealand-based digital resources website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.